Responsible Gaming at l89 baji

Age Restriction Policy (18+)

l89 baji operates exclusively for adults. All players must be 18 years of age or older to register an account, make a deposit, place a bet, or access any real-money gaming feature on this platform. This policy applies to every player in Bangladesh and in every jurisdiction where l89 baji accepts registrations.

Age verification is a mandatory step in the account registration process. When you create an account on l89 baji, you confirm by agreement that you are aged 18 or above. Our Know Your Customer (KYC) process requires all players to submit a government-issued identity document — such as a Bangladesh National Identity Card (NID) or passport — to verify both identity and age before withdrawals are processed and, in some cases, before higher deposit limits are unlocked.

Protecting Minors

l89 baji takes the protection of minors with the utmost seriousness. If you share a device or internet connection with anyone under the age of 18, we strongly recommend using device-level parental controls, browser filtering tools, or password-protecting your l89 baji account to prevent underage access. If we have reasonable grounds to suspect that a player may be under 18, we reserve the right to suspend the account, freeze any funds, and conduct an identity review pending the outcome of an age verification check.

Deposit Limits

One of the most effective tools for maintaining control over your gambling spend is setting a personal deposit limit. l89 baji allows every registered player to set daily, weekly, and monthly deposit caps directly from their account dashboard. Once a limit is in place, the platform will not permit any deposit that would cause you to exceed it within the specified time window.

How Deposit Limits Work

• Daily Limit: Sets the maximum total amount you can deposit via bKash, Nagad, Rocket, Upay, or any other accepted method within a single calendar day (Bangladesh Standard Time, UTC+6).
• Weekly Limit: Sets the maximum total you can deposit across a rolling 7-day period. The week resets at 00:00 BST every Monday.
• Monthly Limit: Sets the maximum total you can deposit within a calendar month. Resets at 00:00 BST on the first day of each month.

Changing or Removing a Limit

You may reduce your deposit limit at any time and the change takes effect immediately. Increasing or removing an existing deposit limit is subject to a 48-hour cooling-off period before it takes effect. This built-in delay is a deliberate safeguard — it gives you time to reconsider a decision made in the heat of the moment and ensures that limits serve their protective purpose rather than being easily bypassed during an emotional session.

1. 1 Log in to your l89 baji account and navigate to Account Settings.
2. 2 Select the Responsible Gaming tab within Account Settings.
3. 3 Choose Deposit Limits and select daily, weekly, or monthly.
4. 4 Enter your desired limit amount in Bangladeshi Taka (৳).
5. 5 Confirm the change. Reductions apply instantly; increases apply after 48 hours.

Time-Out and Cool-Off Periods

Sometimes a short break is all you need to reset and regain perspective. l89 baji's time-out feature allows you to temporarily suspend your account for a defined period — without the permanent commitment of full self-exclusion. Time-outs are designed for players who feel they need a brief pause but intend to return to the platform after a set rest period.

Available Time-Out Durations

• 24-Hour Time-Out: A single-day break, effective immediately upon activation.
• 7-Day Time-Out: A one-week pause, suitable for players who want a weekend or weekly cooling-off window.
• 30-Day Time-Out: A one-month break, recommended for players who feel their gambling habits have become more frequent than intended.
• 90-Day Time-Out: A three-month pause that gives you a meaningful break and the opportunity to reflect on your gambling behaviour before deciding whether to return.

What Happens During a Time-Out?

During an active time-out period, your l89 baji account is temporarily suspended. You will not be able to log in, place bets, make deposits, or access any real-money gaming features. Any pending withdrawals or settled bets that were placed before the time-out was activated will be processed normally. You will also be unsubscribed from all promotional communications for the duration of the time-out.

At the end of the time-out period, your account is automatically reactivated. You do not need to contact support to reinstate access — the system handles reactivation automatically. If you decide during the time-out that you wish to extend the pause, you can contact our support team at [email protected] and we will extend the time-out period at your request. Time-out periods cannot be shortened once activated.

Self-Exclusion Programme

Self-exclusion is a formal, longer-term commitment to stop gambling on l89 baji. Unlike a time-out, which is temporary and has a defined end date, self-exclusion is intended for players who feel that their gambling has become a serious problem and who need a sustained, enforced break from the platform. l89 baji treats all self-exclusion requests with absolute seriousness and implements them without delay.

Self-Exclusion Periods

• 6 Months: The minimum self-exclusion period available on l89 baji.
• 1 Year: A 12-month exclusion, recommended for players who have experienced repeated difficulty controlling their gambling.
• 3 Years: A long-term exclusion that provides an extended period of enforced abstinence.
• Permanent / Indefinite: A permanent exclusion with no automatic end date. Reinstatement requires a formal written review process and is subject to a 6-month minimum waiting period and a responsible gaming assessment.

How to Self-Exclude

1. 1 Navigate to Account Settings → Responsible Gaming → Self-Exclusion, or contact our support team directly at [email protected].
2. 2 Select your preferred exclusion duration from the available options.
3. 3 Confirm your decision. Self-exclusion takes effect within 24 hours of the request being submitted.
4. 4 During the exclusion period, you will be unable to log in, deposit, or place bets. All marketing communications will cease immediately.
5. 5 Any balance remaining in your account at the time of self-exclusion can be withdrawn — contact support to arrange this.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise in oneself. l89 baji encourages all players to regularly reflect on their gambling behaviour and to take early action if they notice any of the warning signs listed below. Gambling should always be a form of entertainment — if it begins to feel like an obligation, a way to escape problems, or a source of significant stress or financial difficulty, it may be time to seek help.

Common Warning Signs

• Gambling with money earmarked for essential household expenses such as rent, food, utilities, or school fees.
• Feeling a compulsion to chase losses — continuing to bet in an attempt to recover money that has been lost.
• Lying to family members, friends, or colleagues about the amount of time or money spent on gambling.
• Borrowing money — from friends, family, or through loans — specifically to fund gambling activity.
• Feeling irritable, anxious, or restless when not gambling, or when trying to cut down on gambling.
• Neglecting work, studies, or family responsibilities because of time spent gambling.
• Using gambling as a way to escape stress, depression, loneliness, or difficult life circumstances.
• Spending more money or more time gambling than originally intended, despite planning to stop.
• Repeatedly unsuccessful attempts to set personal limits or to stop gambling on your own.
• Feeling preoccupied with gambling — constantly thinking about past sessions or planning future ones.

If you recognise three or more of the above signs in your own behaviour, we strongly encourage you to use the self-exclusion or time-out tools described in this guide, and to reach out to one of the support resources listed in Section 6. Acknowledging a problem early is a sign of strength — and the sooner action is taken, the better the outcomes tend to be.

Support Resources and Getting Help

If you feel that gambling is negatively affecting your life — or the life of someone you care about — please do not hesitate to reach out for help. l89 baji's support team is available 24 hours a day, 7 days a week. In addition to our in-platform responsible gaming tools, a number of organisations provide free, confidential support for people affected by problem gambling in Bangladesh and internationally.

Additional Guidance

If your situation requires support beyond what a gaming platform can provide, we encourage you to speak with a trusted family member, a community leader, or a local mental health professional. In Bangladesh, mental health and counselling services are available through Dhaka-based hospitals and community clinics in major cities including Chittagong, Sylhet, Rajshahi, Khulna, and Barisal. Your wellbeing is more important than any bet.

Player Protection Tools Summary

The following table summarises every responsible gaming tool available to l89 baji players, how to access each one, and how quickly it takes effect. All tools are available free of charge to every registered player.

Our Commitment to Safe Gaming

Responsible gaming is not a legal checkbox at l89 baji — it is a core part of how we operate. We believe that a sustainable, trustworthy gaming platform is built on players who play within their means, who understand the odds, and who enjoy gambling as a leisure activity rather than relying on it as a source of income or an escape from problems.

To support this commitment, l89 baji's responsible gaming systems operate proactively. Our platform monitors betting patterns and session behaviour across all registered accounts. Where our systems detect patterns consistent with problem gambling — such as dramatically increased bet sizes following a series of losses, extremely long uninterrupted sessions, or rapid sequences of deposits — our responsible gaming team may reach out directly via your registered email address to check in and to make you aware of the tools available to you.

This monitoring is conducted in your interest. We do not use behavioural data for commercial profiling or to identify players who are more likely to spend more. The sole purpose of our responsible gaming monitoring is player protection — consistent with our firm belief that a player who stays in control is a player who can enjoy l89 baji for the long term.

We are also committed to honesty and transparency about the nature of gambling. All games on the l89 baji platform are operated with independently verified Random Number Generators (RNGs) and published Return to Player (RTP) percentages. The house edge is real — gambling is not a reliable way to make money, and the outcomes of all games are determined by chance. We communicate this clearly so that every player can make fully informed decisions about how they engage with our platform.